Shipping

SHIPPING INFORMATION

At The Penalty Club, we are committed to delivering your orders as quickly and efficiently as possible. Below are the details regarding our shipping policies and timelines.

Processing Time:

  • Orders are processed within 1-2 days.

  • Processing times may be extended during holidays and sale periods.

Shipping Time:

  • Shipping: 5-10 business days

Tracking Your Order:

  • Once your order has been shipped, you will receive a confirmation email with a tracking number.

  • You can track your order using the provided tracking link.

Customs & Duties:

  • We cover all customs duties and taxes, so you won’t have to pay anything extra upon delivery.

  • There are no hidden fees or additional costs for international orders.

Lost or Delayed Shipments:

  • If your order has not arrived within 30 days, please contact our support team at info@thepenaltyclub.com.

  • We will investigate the issue and offer a resolution, including a refund if necessary.

Returns & Exchanges:

  • If you need to return or exchange an item, please refer to our Return Policy for detailed instructions.

  • Shipping fees for returns are the responsibility of the customer unless the item is defective or incorrect.

If you have any questions regarding shipping, feel free to contact us at info@thepenaltyclub.com. Our team is happy to assist you!